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These terms set out what 88dat expects from you and what you can expect from us — covering account creation, wallet transactions, and how we handle disputes. Access to this platform depends on your local law and whether your region is eligible.
By opening an account on 88dat, you confirm that you have read and accepted these terms in full. They apply to every part of your session — from browsing the lobby to completing a transaction through Nagad, Rocket, or Upay. We may update these terms when platform conditions change; the version published on this page is always the current one. If a change affects how you use your account, we will notify you through your registered contact details before it takes effect. You remain responsible for reviewing the current terms each time you log in, particularly before initiating a wallet transaction. These terms do not override applicable law in your jurisdiction — where local law sets a higher standard, that standard applies. If you are accessing this platform from a region where online gaming is restricted or prohibited, these terms do not grant you any right of access. Eligibility is determined by your local law and the regions we actively support. For any question about whether these terms apply to your situation, contact our support team through the channels listed on this page.
Nagad transactions are subject to the wallet limits and verification steps shown in your account at the time of the transaction.
Rocket payments follow the same account verification path; any limit or fee shown during checkout is the operative figure for that session.
Upay transfers are processed under the same account terms; check your wallet screen for current limits before confirming.
These terms govern your relationship with 88dat directly. They do not extend to third-party services, external payment processors, or game studios whose titles appear in the lobby. Understanding the boundary between what we control and what we do not helps you know where to direct a question.
Rules for creating, verifying and closing your 88dat account are fully within scope. This includes login credentials, identity verification steps shown during registration, and account suspension under these terms.
Deposits and withdrawals processed through your 88dat wallet — including those using Nagad, Rocket, and Upay — are covered. Transaction limits and verification requirements are shown in your account at the point of action.
Game availability, lobby structure, and promotional notices published on 88dat are within scope. We manage this content directly, and any inaccuracy should be reported to our support team.
Game studios such as CQ9, PG Soft, Microgaming, JDB, and Bigtime Gaming supply game content under their own terms. 88dat is not responsible for game-level rules, RTP disclosures, or mechanics set by those studios.
These terms give you specific, practical options. You can review your full transaction history inside the account wallet section at any time — this includes every Nagad, Rocket, and Upay movement logged against your account. If a transaction record appears incorrect, you can raise a correction request through our published support route; we will check the record against our system log and respond through the same channel. You can also update your account details — including your registered contact number — directly from the account settings page, provided you complete the verification step shown there. If you want to understand how a specific term applies to your situation, you can send a plain-language question to support; we will answer with reference to the relevant clause rather than a form response. Closing your account is also your choice: the option is available in account settings, and completing it ends your obligations under these terms for future activity.
Your wallet history is available inside the account area. Check each entry against the payment method and amount you authorised — Nagad, Rocket, or Upay — and flag any mismatch to support.
Update your registered mobile number or contact information from the account settings page. A verification step is shown in the form; follow it to confirm the change.
Send your question to support with the relevant account details. We respond with a clause-specific answer, not a generic script, so include the transaction ID or account step in question.
The account closure option sits in settings. Completing it ends your active session rights and stops future transaction processing under these terms.
If a clause is unclear or a transaction needs checking, use the routes below. We do not publish support hours or response-time commitments we cannot back — contact us through a listed channel and we will respond through the same one.
Open the chat widget from any page on 88dat. Reference your account ID and the specific clause or transaction in question so the agent can locate your record without asking twice.
Send your query to the support address published in the site footer. Include your registered mobile number and a plain description of the issue — attach a screenshot of the transaction screen if relevant.
The help section inside your account lists common terms questions with direct links to the relevant clauses. Check there first; many policy questions are answered without needing to contact us directly.
These terms are not a one-way document. They also set out what we owe you — on data handling, account security, and how we manage retention. Here is where each obligation sits.
We store only the account and transaction data needed to operate your wallet and verify your identity. Your Nagad, Rocket, or Upay transaction records are held as part of your account log and are accessible to you through the wallet history page.
We use cookies to keep your session active across devices — so switching from mobile to desktop does not log you out mid-session. Cookie preferences can be adjusted from the banner shown on your first visit or from browser settings.
Your account credentials are your responsibility. We do not ask for your password through chat or email; any message doing so is not from us. Report suspicious activity through the live chat route immediately so we can review the account log.
To request a change to stored data or to ask how a specific record is used, contact support with your account ID and the data type in question. We handle these requests in line with the retention policy published in our privacy notice.
These are the questions we hear most often about account terms, policy scope, and user rights on 88dat. If your question is not here, send it to support with your account ID.
Access and eligibility depend on your local law and whether your region is one we actively support. These terms do not override local regulation. If online gaming is restricted where you are, these terms do not grant you a right of access — check your local law before opening an account.
We publish the current version on this page and notify you through your registered contact details before a material change takes effect. Continuing to use your account after the update date means you accept the revised terms. You can close your account before that date if you do not agree.
Yes. If a wallet transaction through Nagad, Rocket, or Upay appears incorrect in your account history, raise it through live chat or email support with the transaction ID and amount. We check the record against our system log and respond through the same channel you used.
Game studios — including CQ9, PG Soft, Microgaming, JDB, and Bigtime Gaming — set their own game-level rules, mechanics, and any RTP disclosures they publish. Our terms cover your account and wallet; for a game-specific rule question, check the information shown inside that game's interface.
Go to account settings and use the edit option next to the field you need to change. A verification step is shown in the form — complete it to confirm the update. If the field is not editable from settings, contact support with your account ID and the correct detail.
Closing your account ends your active session rights and stops new transaction processing under these terms. Any wallet balance at the point of closure is subject to the withdrawal conditions shown in your account at that time. The closure option is in account settings.