Sports / Casino
This page sets out how 88dat handles your account, your data and your interactions with our platform. Access to our lobby and wallet services — including transactions through Nagad, Rocket and Upay — is subject to your local law and the eligible regions we serve.
88dat operates as a casino lobby platform. Whether you can access and use our services depends entirely on the laws and regulations that apply in your location. We do not make claims about lawful access in any region we have not verified — if your local law prohibits this type of platform, you must not use it. When you open an account, you confirm that you have checked your own eligibility under local rules. Transactions processed through local payment channels — Nagad, Rocket and Upay — are subject to both our own account policy and the terms set by each payment provider. Those provider terms sit outside our control. Your account wallet reflects completed transactions only; we do not hold funds outside of confirmed account balances visible in your signed-in area. Data associated with your account — including transaction records tied to Nagad, Rocket or Upay deposits and withdrawals — is retained in accordance with the data handling rules described in the Trust section of this page. Our policy applies from the moment you open an account and continues until the account is closed by you or by us in line with the conditions stated below.
Nagad transactions on your account are governed by Nagad's own service terms alongside our account policy.
Rocket payment rails operate under DBBL's published terms. Our policy covers the account record, not the network transaction.
Upay transfers are logged in your account wallet. The transfer itself is subject to Upay's terms with your mobile account.
Our legal policy applies directly to your 88dat account and the content we publish on this site. It does not extend to third-party services you reach through our platform. Understanding what falls inside and outside our scope helps you know where to direct any question.
Account creation, login, wallet activity and personal details you submit — all of these fall inside our policy scope. Any question about your account starts with us.
The account record of a Nagad, Rocket or Upay transaction is within our scope. The payment network processing it operates under that provider's own legal terms, not ours.
Game titles from studios in our lobby — CQ9, Bigtime Gaming, Microgaming, JDB, PG Soft — are licensed content. Our policy governs how we present it, not the underlying game software.
External links, payment provider apps and any service outside this domain operate under their own policies. We carry no responsibility for those and cannot respond to disputes arising there.
Your account gives you direct access to the records and settings that matter most. To review your transaction history — including any Nagad, Rocket or Upay deposits and withdrawals — open the wallet section in your signed-in account area; every completed transaction is listed there with a timestamp. If a personal detail on file is incorrect, you can update it through the account settings screen; for changes that require identity verification, follow the instructions shown in the verification section of your account. Raising a policy question or a formal request is done through the contact routes shown in the Support section below — do not send personal account data through unverified channels. If you decide to close your account, submit that request through the account area or contact our support team directly. We will acknowledge the request and process it in line with the steps shown in our account policy. Your data retention period begins from the date of your last account activity, not from the date of your request.
Open the wallet section while signed in to see a full list of transactions, balances and payment channel records.
Update contact information in account settings. Identity-linked fields follow the verification steps shown in your account.
Direct any policy question to our support team through the published contact routes. We do not accept policy queries via social media.
Submit an account closure request through your signed-in area or contact support. Processing follows the timeline shown in the account policy section.
For any legal, policy or account query, use only the contact routes published on this site. We respond through the same channel you used — do not share account credentials when you write in.
Open the chat widget from any page while signed in. State your query clearly and include your account identifier so we can locate your record quickly.
Send detailed policy or data requests to the email address published in our contact section. Include your registered account email so we can verify your identity.
The help section in your signed-in account area covers common policy questions and links to the submission form for formal requests.
We collect only the data needed to operate your account, process transactions and comply with the obligations that apply in the eligible regions where we operate. Data is not sold to third parties.
Account and transaction data — including wallet entries for Nagad, Rocket and Upay — is retained for the period required by the obligations relevant to your eligible region. You can request a summary through the account help section.
We use session cookies to keep you signed in across your device. Analytics cookies help us understand which lobby sections you use most. You can manage cookie preferences from the settings link in the site footer.
Your account credentials are stored using standard encryption. We will never ask for your password via chat or email. If you suspect unauthorised access, change your password immediately through account settings.
To request a change to how we process your data, or to ask what data we hold, contact us via the email route in the Support section. We will confirm receipt and respond within the timeframe stated in our published policy.
These are the questions we receive most often about how our legal and data policy applies to your account. If your question is not covered here, use the contact routes in the Support section above.
Access to 88dat depends on your local law and whether your region is eligible. If your local law permits this type of platform, our policy applies to your account from the moment you register. If it does not, you must not use the service.
We record transaction details — amount, channel, timestamp and account reference — in your wallet log. We do not store your mobile wallet PIN or access credentials. The payment provider holds additional data under their own terms.
Send your request via the email address in the contact section. Include the registered account email for verification. We will confirm receipt and process your request in line with the retention rules that apply to your eligible region.
Yes. Open the wallet section in your signed-in account to view every completed transaction, including the payment channel used — Nagad, Rocket or Upay — plus the date and amount. The record stays available for the retention period defined in our data policy.
After account closure, we retain the minimum data required by the obligations that apply in your eligible region. You can request a copy of what we hold before closure by contacting support through the published email route.
Formal complaints go to our support team via the email contact route. State clearly that it is a formal complaint, include your account identifier and describe the issue. We do not handle formal disputes through the live chat channel.